Matheson Olympia Hotel

"Stayed: July 17–21, 2025\nRoom: 51\n\nWe stayed at the Matheson Olympia Hotel for four nights and, while there were a couple of positives, the overall experience didn’t meet expectations — especially for something labeled a “hotel.”\n\nTo start, it’s not a traditional hotel. It felt more like a large house that had been converted into one, with no reception or staff present. That alone might not be a dealbreaker, but it set the tone for what followed.\n\nPositives:\n\nThe location is great — close to public transport and in a safe neighborhood.\n\nThe room was clean when we arrived, and they provided a fan since there’s no AC, which was a nice touch.\n\nNegatives:\n\nThere was no room service at all during our stay. After a few days, trash bins were overflowing, towels and sheets were dirty, and we ran out of toilet paper. These may not be mandatory, but they are certainly expected from a place calling itself a hotel.\n\nRoom 51 was incredibly small. It barely fits one person, let alone two. The bathroom was extremely cramped — I had to sit sideways on the toilet because the sink was in the way.\n\nThe bath water fluctuated rapidly between hot and cold, making it very uncomfortable.\n\nThe windows were old and lacked security bars, and since the room faced the street, we didn’t feel comfortable leaving them open, even though there was no AC.\n\nBecause the room is right near the entrance, we could hear every time someone came in or out — it was quite noisy.\n\nA major concern: Even though we were given a code for the front door, it was unlocked almost every time we came or went. The building door remained open, which didn’t feel secure, especially with no staff on-site.\n\nOverall, I wouldn’t stay here again. If we had known the size and conditions of the room, we would’ve booked a bigger room or a different place altogether. This might be okay for solo travelers who just need a bed and don't care much about comfort or service, but it’s not ideal for couples or anyone expecting basic hotel standards."

"We had to sleep in mold. The roof had a massive leak, and water was pouring in out of the roof form everywhere. Service? Nonexistent. They kindly tell you that you'll get a refund, but once you leave, they block you. The leak wasn’t fixed, yet they entered our room to steal my girlfriend’s earrings. Booking does little about it; the cash register must keep ringing. We booked another hotel the same day. Due to the damages and theft, we are now consulting a lawyer. STAY AWAY FROM HERE!"

"I had low expectations based on some of the reviews here, but had no problems during my stay. Yes the room was small, but I'm 6ft and had no trouble moving around. Yes it was hot, but there's a thermostat on the radiator. And yes the decor was a bit worn, but who cares at this price point. The room was clean, comfortable, and dark, and the price unbeatable. There were plenty of towels and toiletries and the kettle with tea, coffee, and biscuits was a nice touch. There was some noise from other rooms, but nothing earplugs didn't fix. The only thing the room lacked in my opinion was a bedside lamp and I had to be careful with the tap and shower which could run scalding hot."