Hashtag Aldgate Campus Accommodation

"I had a fantastic experience at this hotel. The location was perfect — close to everything I needed and easy to get around. The room was spotlessly clean and well-maintained, which made me feel really comfortable. What stood out the most, though, was the staff. Everyone was incredibly friendly, welcoming, and always ready to help with anything. Their warm hospitality truly made my stay special. Highly recommended!"

"We got so much help from Faisal during our stay! He was super friendly and always happy to answer our questions or help with anything we needed. He also went out of his way to help us out when we had some issues with laundry.\n\nThe place could be a bit cleaner, but the staff and the location was best!"

"My recent stay at the Ibis London City Shoreditch left me with mixed feelings, primarily due to a frustrating experience upon arrival. We had booked a specific room type, but were informed that the hotel was overbooked and our requested room was unavailable. This resulted in our party being split up, which was incredibly inconvenient and not what we had planned for our trip.\n\nWhat was most frustrating was the lack of communication. We were not notified of this issue in advance of our arrival, which would have given us the opportunity to cancel and book another Ibis unit, or make alternative arrangements. When I raised this concern with the front office manager and asked why we weren't informed, my question was repeatedly avoided. This lack of transparency and accountability was very disappointing.\n\nWhile a room was eventually offered the next day, our itinerary was tight, and this last-minute change simply didn't factor into our plans. The hotel staff claimed they thought they were doing us a favour, but unfortunately, this incident significantly impacted what should have been a smooth and enjoyable stay.\n\nIt's a shame, because aside from this issue, the hotel itself is very nice and boasts a fantastic location. It offers easy access to tube stations and the vibrant surrounding areas of interest in Shoreditch. Had it not been for the overbooking and the handling of the situation, it would have been a truly great experience. I hope the hotel addresses these communication and booking issues to prevent similar situations for future guests."