Dreams Hotel

"If I could give zero stars I would. Better yet negative stars is more appropriate. First and foremost the fact that you have to pay for parking while having reservations is outrageous. Also parking is small and overcrowded, probably due to the fact that there is a club/restaurant attached. Apparently many of the club goers use rooms for extracurricular activities, which might explain why the mattresses are so overuse with the springs literally poking you when you lay down. There was ants all around the room. I traveled from the US for more than 10.5 hours so I decided to look past the dingy room as I was tired and jet lagged. All night log all you can hear are doors slamming and extra curricular activities happening. The morning after arrival fiance went to shower and the shower head was broken so it started spraying water all over the bathroom. We went to the event we had going that day and when returned we decided it was not worth staying the additional night we had paid for the room nor for the parking. It was really a terrible experience. Stained mattress, pillows bedsheets and towels. Also the floor vinyls were coming off the floor not to mention an odd smell in the room. I do NOT recommend this hotel. Don't let the pictures shown fool you, the rooms look nothing like the pictures."

"When we arrived at around 1am the first thing we saw or rather heard was that there was a loud party outside the door (fortunately there was such a party only for the first 2 days). Then the gentleman at the reception told us that our rooms were not available, we were about to leave when they found something. Then when we went upstairs we smelled cigarettes. The room did not smell it anymore but the room stank of chips. The next day we asked to change rooms. Surprisingly they agreed, the problem is that when we returned to the hotel in the afternoon the lady at the reception did not know what room we had now. But in the new room there was no stench or noise. For the next three days everything was great, I was especially charmed when on the last day my son put his stuffed animal on the bed and the lady put him under the duvet during the day. So the facility itself is rather average but the staff is very caring and tries to solve every problem. I give four stars because I think that these advantages far outweigh the disadvantages."

"Avoid – Misleading listing, awful conditions, and rude staff\n\nI booked this hotel mainly because it advertised working Wi-Fi — it didn’t work at all during my stay. When I raised the issue, the receptionist just shrugged and said, “If it doesn’t work, it doesn’t work. I'm no engineer.” No effort was made to fix it or move me to another room.\n\nThe room itself was terrible: it stank badly, had no ventilation, and half the lights didn’t work. When I asked for replacement bulbs, they refused. The staff were rude and completely dismissive throughout my stay.\n\nTo make matters worse, I needed an invoice for my business trip, and the hotel refused to provide one. They blamed Booking.com, but Booking.com says it’s the hotel’s responsibility — I'm still chasing it.\n\nThis hotel is not as advertised. Poor service, poor facilities, and zero accountability. I wouldn’t stay here again."