art’otel London Battersea Power Station powered by Radisson Hotels

"Lovely place to be during our stay!\n\nWent on a family trip for a few days and the hotel was beautiful! Staff were very friendly and very welcoming, especially the staff in the lobby/reception - while checking in they were super friendly and nice, would definitely come again!\n\nFood, service and rooms were amazing as well. Rooftop bar was beautiful even if it was very busy. Our bedroom was well kept and was very comfortable to stay in during our trip, I would recommend staying here.\n\nWe will definitely be coming back again!"

"My partner and I stayed here last summer as we needed a place to stay in between moving flats. The issues started at breakfast. we had paid for included breakfast on the reservation and went to have some before my partner went to work. We are younger early 20s but are well dressed and we are kind and friendly to all people especially those working in service. We sat down and there was only 5 tables maybe and around 6 servers working. We sat for around 30 minutes and no one would even make eye contact with us. No one was busy and servers were even talking to each other and joking around. We kept trying to get someone’s attention but we had absolutely no luck. It wasn’t until I was on the verge of tears from frustration and stopped a waitress and asked why weren’t helped yet that we finally got served. Later that night we wanted to use the bar on the roof. We asked for a table and although they had plenty of space open they told us they could not serve us. My partner was very upset and kept trying to explain there was open tables and they wouldn’t budge and kept ignoring us. The worker then yelled at him and called him American in a derogatory way when my partner is in fact, Swedish. Even if he was American, who cares. They got into an argument and my partner explained why couldn’t we be here when we were staying at the hotel and they changed their whole demeanour and said they would get us drinks. We never got a table even though there was plenty. We then got into the pool and kept getting weird looks from staff. I had never felt so uncomfortable in a place in my life. The staff was horrible and rude to us and completely discriminatory towards us even though We are kind people and respectful but it was hard for us to remain so in such a hostile environment. The rooms aren’t even that nice and looked like a millennial hell. We will never be back."

"Loads to say about this hotel! I stayed for the last couple of days and me and my family were definitely very impressed and loved our stay!\n\nWe were greeted by a warm and friendly woman named Shona at the lobby, she kindly assisted us even though it was extremely busy at the time, we managed to get to our room promptly along with our bags too.\n\nWe relaxed for a while at room and went to sightsee then went to the rooftop bar, which was quite amazing, it was quite busy on the night we went but we were able to grab a table and drinks to enjoy the view from the top, the drink selection was quite good too.\n\nHighly recommend people to come here again, amazing location and very friendly staff as well!"