Pullman Istanbul Hotel & Convention Center

"My recent stay from July 10-12, 2025, had its ups and downs.\nOn the positive side, the hotel staff were consistently helpful and respectful, which I truly appreciated. The hotel was also very clean, and the food, while limited in variety, was clean and well-prepared.\nHowever, a major drawback was the swimming pool. A large section was constantly used for kindergarten swimming lessons, leaving very little space for other guests. What was more frustrating was that guests were required to buy swimming caps, but this rule didn't apply to the children or their instructor. I raised these concerns with both reception and the manager but received no follow-up or indication my feedback was taken seriously, which was truly disappointing.\nAdditionally, the hotel's location is inconvenient, situated in the middle of a freeway and an hour from Istanbul Airport. The hotel's taxi service was also overpriced.\nWhile my stay was generally acceptable, the issues with the pool and the lack of response from management, combined with the location and taxi pricing, negatively impacted my overall experience."

"I was genuinely looking forward to my stay at Pullman Istanbul, and it must be said: the lobby certainly makes a strong first impression. It’s modern, stylish, and gives the feel of a high-end hotel experience… but unfortunately, that feeling stops the moment you leave the public spaces.\n\nThe room itself left a lot to be desired. It was surprisingly bare, with very little in the way of comfort or thoughtful design. The water pressure in the bathroom was weak, especially for hot water, and the layout seemed incomplete, like they wanted to give you more than just a toilet but then got lazy. It definitely does not feel and exude five stars, so don’t fall for the rating! The air conditioning was also poor, which made the room stuffy and uncomfortable throughout the night, you change the temp then change again after half an hour, they couldn’t even splurge on ambient room temperature sensors?\n\nAnd what a doozy of a breakfast, I really wish I could’ve taken photos to show just how disappointing it was. Best believe I am NOT coming back and anyone who cares about hotel breakfasts should heed my call. There was certainly a wide spread, not really, no real variety. Ten kinds of of bread, but only one hot meat option: a spiced sausage that won’t suit every palate. The scrambled eggs were too runny, the mushrooms were more like soft mush, and there were barely any cheese options to speak of. Juice came from machines and are so sugary you might as well drink soda at 6:30 AM. Other than that, only water, tea, and coffee were available.\n\nThe restaurant itself is dark and didn’t feel like a welcoming place to start the day. It lacked warmth, charm, or anything that might make you want to linger a little longer with your meal.\n\nOverall, it’s a hotel with a beautiful shell, but not much beneath the surface. I expected more, especially given the brand and the star rating."

"I just stayed at the Pullman Istanbul Hotel & Convention Center, and my experience was very satisfying. Here are some points I liked:\n\n- Comfortable Rooms: The rooms are spacious and clean, equipped with modern facilities that made me feel at home.\n\n- Friendly Staff: The hotel staff is very friendly and professional. Especially Ms. Bushra, who provided outstanding service during breakfast.\n\n- Delicious Breakfast: The breakfast offers a variety of delicious and high-quality food options.\n\n- Strategic Location: Although it's not in the city center, access to the airport is very easy, making it suitable for business trips.\n\nOverall, Pullman Istanbul is a great choice for accommodation. I will definitely return!\n\nP.S. I forgot to take a photo"