Hilton Istanbul Kozyatagi

"The hotel is one of the nicest I've stayed at. The staff are friendly and welcoming. There's a fully equipped gym and a spa. Virgo my masseuse was wonderful."

"SHOCKINGLY BAD EXPERIENCE – AVOID HILTON ISTANBUL AT ALL COSTS!\n\nLONGAVITA PLEASE READ\n\nI rarely leave reviews, but after what I experienced at the Hilton Hotel in Istanbul, I felt compelled to warn others. For a brand that markets itself as high-end and luxurious, this was nothing short of a disaster from start to finish. This hotel is an embarrassment to the Hilton name.\n\nLet’s start with the food – an absolute disgrace. We dined at their on-site restaurant expecting something decent, at the very least. What we were served instead looked and tasted like it had been microwaved straight from a frozen meal aisle at Iceland. Bland, rubbery, and completely inedible. It genuinely tasted off. It’s unacceptable for a supposedly premium hotel to serve food of this poor quality. Dinner was barely touched and definitely not worth the extortionate price. While the breakfast was surprisingly okay – the full platter selection was decent – it’s far from enough to redeem the overall dining experience.\n\nNow, the room. To describe it as shocking would be putting it kindly. We were greeted with a view overlooking a busy motorway – no city skyline, no charm, just noise and concrete. It felt more like a prison cell than a hotel room. The whole place gave off a depressing, outdated vibe – as if nothing had been updated since the 1950s. The room smelled musty, and everything from the furnishings to the carpet screamed neglect. Not what you’d expect when booking at a Hilton.\n\nThe gym was passable – functional but far from impressive. Old equipment, minimal cleanliness, and open to anyone, despite being overpriced. Again, completely lacking in value.\n\nCustomer service? Don’t expect a warm welcome. I found most of the staff quite rude and disinterested. The only exception was the team working dinner service – they were polite and attentive, but unfortunately had to serve that horrendous food. Otherwise, there was a clear lack of care or hospitality.\n\nTo add insult to injury, the wine we ordered was decent but ridiculously overpriced, like everything else in the hotel. For what you’re paying, you expect a premium experience. Instead, we got overpriced mediocrity in a tired and run-down shell of a hotel.\n\nAfter just 16 hours, we checked out. That’s how bad it was. We couldn’t take another minute. We moved to Arjaan, a beautiful hotel just 20 minutes away – a night-and-day difference. Modern, clean, full of energy, with great food, excellent staff, and far better value. Supermarkets, restaurants, outdoor pools, and plenty to do in the area. Hilton could learn a thing or two – or everything – from Arjaan. LONGAVITA PLEASE DONT CUT COSTS IT LOOKS BAD FOR YOUR NAME AND BRAND\n\nIn summary, avoid Hilton Istanbul like the plague. It’s overpriced, outdated, poorly managed, and utterly depressing. Spend your money elsewhere – anywhere else. Hilton needs a complete overhaul if they want to earn their reputation back. One star – and even that feels generous."

"I stayed at this Hilton hotel expecting a five-star experience, but it was a bit disappointing. The room was smaller than expected and the view faced the highway, not the city.\n\nThe main issue was with cleanliness. The housekeeping staff didn’t follow good hygiene practices. For example, the cleaner started with the bathroom, then without changing gloves, handled the towels and bed linens. It made me feel uncomfortable, and I think better attention to hygiene and proper cleaning orders would really help.\n\nOn the positive side, breakfast was excellent. There was a big variety—cheese, olives, jams, fruits, even baklava. One day they served börek and it was one of the best I’ve had in Istanbul. They also had eggs, Turkish tea, coffee, and more.\nAnd they give us a welcome package which contains nuts and fruits.\n\nOverall, great breakfast but other parts of the hotel didn’t feel like true five-star quality (like service, lobby, and room size)"