Reina Sofía City Center

"This is a wonderful hotel. Great location close to everything. The staff are gracious and spend time to tell you about the hotel and offer any assistance with what you need. The room has a generous mini bar, , flat screen Bose like sound system that also carries into the bathroom if you don't want to miss anything, gorgeous marble bathroom with rain shower head and spa like 8 headed shower sprays, multidimensional mirror and a magnifying mirror. There is a roof top bar for evening tapas and drinks, and restaurant on the first floor for breakfast option.\n\nI read some of the other reviews and felt they were unreasonable. First, if you are traveling to Europe, expect smaller rooms. We have been to nearly every country in Europe. This is a luxury hotel. If you want bigger, super luxurious hotels plan on spending more than 800 euro a night. But for 200-500 euro a night four star hotel, this hotel has a lot to offer. Hospitality in Europe is an art and they are very proud to spend as much time with you that you need. Even if that means people behind them have to wait. But I assure you when your turn comes up they will be just as gracious to you with all of your needs addressed. We could use more of that in the world. Not less."

"ME Madrid Reina Victoria – Where Style Meets Soul (and Champagne)\n🌟🌟🌟🌟🌟\n\nFrom the moment we checked in, ME Madrid Reina Victoria had main character energy. This beautiful hotel is right in the heart of the action — as a New Yorker, it gave me major Village vibes: trendy restaurants, buzzing nightlife, and charming shops just steps away.\n\nBut the real star of the show? Nicole, the concierge (Aura Host extraordinaire). She didn’t just help us book our high-speed train to Barcelona — she hand-wrote a note with our tickets and another sweet welcome-back note for our return. When we arrived back in Madrid, our luggage was waiting… along with chilled champagne and fresh strawberries. Talk about rolling out the red carpet.\n\nThe rooms were sleek and stylish, the staff warm and welcoming, and the entire experience felt like a thoughtful, luxurious dream. ME Madrid doesn’t just meet expectations — it dramatically exceeds them. We left feeling spoiled, impressed, and already planning our return."

"Called three times for ice to be delivered to our room since there are no ice machines. Finally delivers after 1.5 hours. No hot water kettle to make tea. The cup coffee maker only makes mini espresso. No smart tv so you can’t stream. Really? This is year 2025…..Also paint is severely peeling from the exterior. I’m paying for a superior balcony and panoramic view and I’m looking over a construction site…..Which I understand they can’t control. I expected the quality of the hotel to have a tub to soak in but was informed on arrival that it will an extra $1000 for a tub. Better options nearby."