Catalonia Park Putxet Hotel

"Residential area so don’t expect lots of people around, but really close to a main road with lots of businesses and people roaming around. A steep walk from the metro to the hotel might be a downside, but it’s a really short walk. Well connected area. We stayed in a family room (I believe recently renovated) and it was very comfortable with a lovely bathroom too. If you book directly on their website you can earn points and also get a free drink voucher at the bar (water, juice, coffee, etc), and you’ll be greeted by a lovely and friendly bartender which the name I don’t recall. We didn’t get to visit the rooftop but pretty sure it’s lovely too. Loved the chocolates in the bedroom too! Also you can walk to Park Guell from here!"

"We stayed at this hotel during a recent festival visit to Barcelona, and unfortunately, the experience was far from enjoyable. If the hotel does not want to accommodate festival-goers, it might be more appropriate to close bookings during such periods rather than penalize guests for simply being present.\n\nThe hotel appeared to be oversold, and despite the 30°C heat, guests were being told to leave the pool area due to “too many people.” At one point, staff informed us that only 5 people were allowed in the pool, yet a large group of 15 guests were in it without issue. Later, when they left and other guests entered, we were abruptly told to leave again. One staff member in particular, Randa, was extremely rude — shouting at guests and insisting we return to our rooms, as if we weren’t allowed to enjoy the facilities we paid for.\n\nWe were also told that our rooms were “only to be used for sleeping,” and that TVs should not be on due to noise. This was baffling, as the TV volume only goes up to 20, and we were simply watching the news.\n\nWhen we asked Sergio at the pool bar to open a parasol for shade, he told us he didn’t know how to do it — quite odd for someone working in a poolside role.\n\nFood at the hotel was overpriced and very limited in availability. When we resorted to ordering a takeaway (with the help of a staff member who assisted with the Spanish app), we were then told we couldn’t eat it at the pool — only chips were allowed. This made little sense, especially since we had seen other guests eating McDonald’s at the pool earlier, directly in view of staff without issue.\n\nI have attached a photo of the staff who was very rude and said she would call the police if we didn’t go back to our rooms at 5pm on a 30* day. Unbelievable"

"Lovely quality hotel. Beautiful rooftop pool. Rooms are cleaned daily. The team did the best they could due to a country wide power cut. We could still access the room .\nLocation wise. It is near metro stations. It's a very residential area but close to park guell.\nThere is a lot of hills and steps to be mindful of in the location."