Palacio Santanna

"What a lovely place to stay. The room was huge and very pleasant. The staff were friendly and accommodating. WiFi works well throughout the property. The kitchen is well equipped with everything you need. I stayed in February and paid a very reasonable price. The hill is steep - worth knowing - but the centre and transport are close and it takes about 15 minutes to walk to the waterfront."

"Really enjoyed my stay here, it’s in a quiet street in good walking range to one of the big squares and popular tourist and historic neighbourhoods. The room is pretty and shared facilities really useful. I’d describe it as a fancy hostel as you’re not sharing bedrooms."

"I would rate as OK.\n\nThis is not a hotel but a youth hostel even if not described as such. I think its a youth hostel that would be suitable for older travelers because you get your own room, although you still need to share bathrooms and kitchen.\n\nIts a beautiful building with a lot of charm. This problem is it has been renovated incredibly cheaply and all the furniture is very cheap and doesn't suit the building at all. A lot of the floors are carpeted with a thin industrial carpet similar to a hospital or some kind of institution. Likewise a lot of the electrical outlets run in plastic trunking around the walls, quite ugly and unsympathetic to the building. This all gives the feeling more of an institution/hospital than a palace.\n\nThe quality of the kitchen appliances is also quite low. You may also need to deal with dirty things in the sink occasionally. Picture is of some ants which kept appearing in the kitchen.\n\nDespite all the criticism I met some nice people here and made good use of the 'work room' which has great internet and is a good place to work. It is also quite affordable to stay here."