Numa Lisbon Rato

"the location is great and the online check in/out worked fine for me. don’t be discouraged by the look of the entrance and the hallways, the rooms look a lot better. my room was quite small and looked very used, the walls were stained and bruised and one of the kitchen cabinets did not close.\n\nsince the morning of my arrival, I kept receiving emails about window cleaning, saying that you have to let an external company into your room to clean your window. despite the many messages, nobody came and the window in my room was equally as dirty when I was leaving as when I arrived.\n\n30 minutes after my arrival, there was a knock on my door and a cleaning lady let herself in to mop the already cleaned floor around me. the hotel states that there is no cleaning, so I don’t know what that was about. I paid extra for late check out until 1 PM, at 12, another cleaning lady walked in without knocking.\n\nthe rooms do not get cleaned during your stay, there is also no reception in the hotel. you get access to the half empty essentials closet in the basement. you can pay extra for breakfast in a different hotel across a very busy street.\n\nif the location works for you and you only need a place to sleep at, Numa would work fine for you. I would not choose this “hotel” again."

"Absolutely awesome stay! We did four nights here in March. Love that there is a grocery store next door and Rato train station a block away. Easy to walk to all the main centres and sites in Lisbon if you like to walk as it’s about a mile to the main centre but so much to see and do along that route! The beds are awesome here esp compared to the rest of our stays in Portugal! Modern and comfortable with a great mini kitchen. The free laundry and supply closet in the carpark is amazingly handy! Just a suggestion that it needs to be restocked more often. We were impressed with how easy it was to check in and out. We had a top floor apartment with a terrace to sit in the sun and enjoy the views. Highly recommend Numa and will def seek them out for my next European visit."

"It is such a good fortune to have chanced upon this hotel. Seamless and pleasant experience is an understatement . No human engagement, everything automated perfectly including checkin. Rooms are super nice and comfortable. Everything in the room is thoughtfully designed. The bathroom was super nice and spacious. Even the location was perfect. We intend to look out and book Numa in as many countries as possible."