Martinhal Lisbon Chiado

"The best hotel in all of Lisbon if you're staying with young kids or a young family! The hotel is totally family-oriented and goes to every length to be accommodating. The neighborhood is phenomenal and close walk to many great restaurants and sights to see in the area. Two large play areas for the kids -- one supervised by hotel staff and one not. This was the best reprieve after a long travel day and we arrived early in the day before check-in time, so our room was not ready yet. The kids stayed entertained and we were able to relax without worrying about the kids until we got into our room. The hotel has nice full-sized strollers that you can borrow for no charge that aided us in navigating the cobblestone streets without having to lug our own stroller across the Atlantic Ocean.\n\nService:\nAll staff we interacted with were top-notch and nothing but accommodating to all needs. We were greeted with small backpacks for the kids with a stuffed animal that they loved. We were given help with all of our stuff up to the room. Breakfast is included and the staff was attentive. You do reserve a time for breakfast to ensure a table is available, but you can also schedule room service with the same full buffet menu and omelet/egg options available."

"Went here with a family of 8. Kids club was so great for the kids, with so many activities daily! The hotel was so beautiful and spacious. We got two rooms and that was perfect for us. The breakfast food is yum, I loved the omelettes! The staff were very helpful and kind to our family! Highly recommend!"

"When planning our trip to Portugal, Martinhal was high on my list of family-friendly places to stay. The hotel tends to sell out quickly, especially during the summer break, so we felt lucky to snag a reservation—even if it was just for a day and a half.\n\nWe arrived early in the morning (around 8 a.m.) and were able to do a paid early check-in. Since the room we originally booked wasn’t available yet, the hotel kindly upgraded us at no extra cost.\n\nWe stayed in a spacious two-bedroom, two-bathroom apartment that included a king bed, two twin beds, a bunk bed, a full kitchen, and even a washer and dryer—super helpful when traveling with kids or packing light. The apartment was clean, the beds were comfortable, and the whole place truly felt like a home away from home.\n\nThe staff were exceptionally kind and welcoming throughout our stay. The location is also excellent—centrally located and within walking distance of everything we needed. A sweet touch: the housekeeping team gave us delicious homemade cookies that our kids devoured immediately.\n\nOur children (ages 4 and 10) loved the beautifully set-up kids’ room. The hotel also offers babysitting services and themed activities, which is great for longer stays. While we didn’t use this service, the staff in the kids’ area were warm and engaging.\n\nBreakfast at the hotel requires a reservation but is included with your stay. The food was excellent, with a wide variety of options and accommodations for dietary needs. Again, the service was top-notch.\n\nWe had hoped to stay again on our way back through Portugal, but unfortunately, the hotel was fully booked. That said, I’m so glad Martinhal was our first stop—it really set the tone for a wonderful trip. Highly recommend!"