Alvalade Palace

"This hotel was the perfect choice for my needs. Its proximity to the airport made it convenient for walking, both on arrival and departure with my backpack. Check-in was efficient and hassle-free. I was particularly impressed with the overall cleanliness, both in my spacious room and throughout the hotel. The room itself was well-appointed, featuring a comfortable bed and a modern, clean bathroom. The breakfast was also a pleasant surprise – a solid and satisfying start to the day. There is also a nice small garden. It was too chilly in January to use it though. The location is ideal for those needing easy airport access, and the short, affordable Uber ride (only €4) to downtown makes it a possible base for exploring the city as well. Combined with the reasonable price, this hotel offers excellent value for an overnight stay near the airport."

"A great place to stay close to the airport. It was quiet and clean, they are clearly used to people coming in late/leaving really early and have check-in & out made easy outside of normal business hours. The staff was also very nice. It’s a residential neighborhood but there is a cafe at the end of the street. You can get an Uber or Bolt easily & cheaply to the tourist areas.\n\nAirport tip: this place is so close to the airport it can take a while to get a Bolt or Uber driver to pick you up (they don’t make enough). When I got a driver assigned I sent them a note right away that I would tip at least €5, so they wouldn’t cancel the pick up. I was told some people also walk, but I had too much luggage for that!"

"This property did not meet any acceptable standard—neither that of a hotel nor even a basic bed and breakfast. It felt more like a makeshift, home-run operation with no clear standards or quality control. I sincerely hope Expedia will reconsider listing such subpar properties in the future to protect other travelers from similar experiences:\n\n1- No hand towels were provided in the room—not even for one person. We had to dry our hands and faces with toilet paper. There were also no tissues available. Not to even mention the bath mat provided was torn, which added to the overall poor condition of the room.\n\n2-We were given only one bath towel, which forced one of us to skip showering that night—an extreme inconvenience after a long journey.\n\n3-The main shower head was not functional; we could only use the smaller handheld one. Additionally, there was no outlet in the bathroom which was inconvenient and odd.\n\n4-We were two adults, but the beds were clearly sized for one person, making it extremely difficult to rest. There was no clear way to assess the bed size from the photos provided online, as pictures can often be misleading or fail to represent the actual space.\n\n5-No staff were available at reception even the next morning even at 9:00AM, and the cleaning lady said someone will be there around 2:00 pm which is not helpful for a tourist, making it impossible to address these issues or ask for help in a foreign country.\n\n6-We found janitorial staff by chance, but they did not speak English and were unsure where to get towels. While they provided a few, it was still not enough—and too late, as we had already left the hotel for the day.\n\n7-While we understand that breakfast was not included, we only needed hot water on the morning of June 4th before leaving at 6:30 AM. Unfortunately, none was available. A 7:30 AM start for hot water or breakfast service is far too late for guests with early flights.\n\nOur stay was stressful and disappointing!"