Tokyu Stay Meguro Yutenji

"Rooms and common areas are not clean. You see spider webs and dust everywhere. Corners are full of dust and in some of them there is small pieces of garbage. Carpets especially in the rooms are stained as if they've never been cleaned. If I had known how this place actually looks, I would never have stayed here."

"I booked a non-smoking room then I was arranged a room on 5/F. I called the front desk since the smoke smelled very strongly then I was told that 5/F used to be their smoking floor before 2023. I asked for many times for changing the room and finally a young Japanese guy helped me.\n\nThe new room I was arranged still smells, not the smoke but should be from the kitchen area. I cannot quite describe the smell.\n\nCarpet and toilet/vent are very dirty that you can see the dust. I don’t feel very comfortable at all. It should be a quiet area but there is construction work in next building.\n\nApart from that, the staffs are nice apart from the lady (Chinese) who insists to speak Mandarin to me while I speak English. Since my Mandarin is bad I had never learned it although I’m an Asian. So please train your staffs that not everyone can speak Mandarin. I’m not from\nCHINA.\n\nThe location is very convenient only 3 minutes walk from the station. You got a balcony, washing machine, microwave. I like the ceiling lights, it’s light enough. I love the balcony it’s openable.\n\nIf the hygiene can be improved, I won’t recommend you to come.\n\nThe cleanliness of the hotel is what I concern the most among the others. I really like its location. Easy access to everywhere."

"Love this hotel! The location is great, very close to the station. There’s a really nice grocery store in the station if you need to grab any food. The room comes with a small fridge, microwave, and hot plate. There’s also a washing machine/dryer combo but we found the dryer not drying well enough so we used a coin laundry right around the corner from the hotel. The bed is very comfy and the location is very quiet. There is free coffee downstairs but we never tried it. There are many food options and conbinis within walking distance. A great place to come back to after a long day sightseeing."