Hotel Comfybed Ginza

"I spent 3 nights by myself. The two different rooms I stayed were clean and quiet, and all the room features functioned fine. The front desk staff (3 of them I interacted) were kind and courteous. They responded to my questions/requests promptly prior to my stay. It's located in a relatively convenient location (1-2 minutes walk to Shintomi cho subway station entrance, a 7-Eleven, and some minute-walk to a supermarket).\n\nIf you want a private room and bathroom in a convenient location in Tokyo (not a hostel or shared bathroom), this hotel may be one of the least expensive options (I personally refuse to stay at cheap APA hotels everywhere around Japan because of their apparent right-wing politics evident in their hotel rooms). If you want to reserve a hotel room mostly to sleep (the room is small), this may be a good choice.\n\nHowever, it gave me an impression that the hotel management wants to cut costs as much as possible. You have to have a private password to enter the hotel and open your room door after 9pm (less labor cost). The rooms were small (which is typical for this type of hotel in Japan) with very basic amenities (the default is not to clean the room or change towels every day). I do hope the hard-working staff are paid decently!\n\nBut, it took me some time to figure out that I had to physically turn on a fridge. Since the word, "fridge," in Japanese was attached to a switch away from the fridge, I wonder how guests who are not familiar with the Japanese may be able to figure it out.\n\nThe same with the room light. It took me some time to realize that I can increase the light volume on a panel near the bed so that I didn't have to turn on my iPhone's light to read something in a dim room.\n\nMoreover, when I used the guest bathroom on the first floor, it took me like 1 minute to figure out the flush button because it's not a typical silver flush lever you see on the side of a toilet tank. It's located away from a toilet tank or stool in a separate panel with many buttons for different functions of a bidet toilet with all Japanese letters. I'm originally from Japan, but I have been living outside Japan for the last few decades. So, I'm not familiar with this type of toilet.\n\nFor all those issues above, I really hope that the hotel will place clear stickers (in English, Japanese, Mandarin, and Korean) so that most guests will have a clue as to how to flush a toilet or how to keep their cold drinks in a fridge.\n\nI also suggest that the hotel reservation message have a bold-lettered sentence about the time frame (9am-9pm) that the front desk accepts temporarily holding luggage after checkout because it was not clear to me."

"The bad points of this hotel\n① They charge a deposit when you make a reservation.\nThis is the first hotel in Japan that I've encountered that charges a deposit.\n② When I wrote a review, they responded aggressively without even apologizing.\nThey're not cut out for customer service in the first place.\nI think anyone who has had a bad experience here will never stay at this hotel again.\nI will never stay here again.😒"

"They have the heat set to 25C in the rooms with no way of changing the temperature. The bed is a rock bring your own camping pad your shoulders will thank you. You can hear water running through the walls all night bring earplugs"