9Hotel Cesari

"We recently stayed at this hotel for four nights and overall had a wonderful experience. The rooftop bar was a highlight—great atmosphere and incredibly kind bar staff. The carriage staff were professional and helpful, and the front office team was warm and welcoming throughout our stay.\n\nUnfortunately, our impression was marred by one negative interaction on the last morning. We were dealing with a personal matter and ended up checking out about 10–15 minutes past the scheduled time. While we completely understand the importance of check-out policies, we were met with unnecessary rudeness and unprofessionalism from a staff member named Dianna. Her approach felt dismissive and surprisingly harsh given the otherwise high level of hospitality we experienced throughout our stay.\n\nIt’s disappointing that one moment like this can color the end of an otherwise enjoyable visit. We hope management addresses this not to assign blame, but to ensure every guest is treated with understanding and respect—especially when they’ve had a great overall stay.\n\nWe truly did enjoy the hotel and its staff, and wouldn’t want our review to discourage others from staying here we loved our room. It’s a great place—we just hope every guest can feel that from check-in all the way to check-out."

"We recently stayed at 9Hotel Cesàri and overall, it was a bit underwhelming. The hotel was clean, which we appreciated, and the location was excellent – right in the heart of everything, which made getting around easy.\n\nWe had three rooms booked, all varying in size. Ours was on Level 1 facing the main strip and unfortunately, it was extremely loud – it honestly felt like we were sleeping outside. It was hard to get any proper rest. The other two rooms were quieter, so noise definitely depends on where you’re placed in the hotel.\n\nThe room sizes were okay but not spacious, and the bathroom in our room had a tiny shower – more like what you’d find on a cruise ship. For the price we paid, we expected more comfort and better amenities.\n\nIn our opinion, this is more of a 3-star hotel than a 4-star. The location is the main selling point, but everything else fell short of expectation"

"Amazing location - a short walk in between the Pantheon and Trevi Fountain. Clean rooms - although we did have problems with our rooms and had to be moved twice. But the staff provided exceptional service and resolved the issue as quickly as possible. Loved the rooftop great views and very vibey. They made my birthday memorable - so thank you."